MTN Zambia commended for rolling out its services to rural areas

Ministry of Transport and Communications Permanent Secretary Misheck Lungu notes that rural communities must not be left behind in Zambia’s strategic focus on becoming a prosperous middle-income country by 2030.

Government will continue to support investors that are harnessing technology to empower rural communities and promote the advancement of the digital economy, he said.

He says that a lot needs to change in the way information and communication technology (ICT) is perceived in Zambia.

“Human and economic development is important in taking a country forward and this cannot be more evident for Zambia. Both human and economic development go hand in hand. It is therefore our responsibility to roll out technological advances and ideas beyond the line of rail and reach out to people and communities that are off the grid,” he says.

And MTN Zambia’s Chief Executive Officer Charles Molapisi notes that the company will continue to invest in the network as it remains on a strong growth path in 2018, with rollout of new Mobile Money booths, MTN stores countrywide and investment towards a faster network, data access and financial inclusion.

Molapisi says the company will be investing in a superior customer experience through affordable data, access to financial solutions and better 4G coverage countrywide.

“As a company we are delighted and humbled by the huge step our customers have taken in making MTN the number one network both in internet and mobile money service. And our promise therefore to our customers is that we shall continue working at improving our network in order to deliver the best experience to our customers,” he says.

He further says that MTN is investing in network improvement to ensure that subscribers are not left out in the telecom leader’s drive towards financial inclusion and access to technology. This is in addition to integration of the MTN Mobile Money platform with partners such as commercial banks in order to provide a seamless customer experience but also simplified financial access for Zambians.

“This is already working with Barclays, they’ve come to the party as well as Standard Chartered. Customers asked and we have given them this solution. We are spending towards larger area coverage of 4G because there has been demand from our customers to deliver this to them,” Molapisi notes.

On the partnership between MTN and the Zambian Government, Lungu said that in the face of new technological advancements, the country cannot risk being left behind in the empowerment of communities with digital solutions.

“It is the effort of partners such as MTN that reinforce our vision. We would like to see progress into the digital age and this will only be possible through the use of innovative technology to advance a national program for e-Government, e-Commerce and the flourishing of IT talent.”

He adds that MTN shares Government’s ambition to position the country in order to tap the vast opportunities that the African continent has to offer in the area of technology and communication.

“Zambia, indeed, has so much potential as an agricultural and transport hub but even more importantly, we can harness our location and partnerships to establish our country as an ICT hub.

With the country’s different ICT skills and improved impetus that we are giving to the ICT sector, we also want to capture opportunities offered by the African continent and beyond.”